December Board Meeting

November 28th, 2017

In the last 30 days we have had sixty-eight help desk tickets opened, and we have closed seventy-eight. We still have eleven help desk tickets open and have solved tickets within about a day since they are opened on average. The tickets do not include all the student walk ins that happen during the day, or other staff walk ins that may happen. The average ticket time, from open to close is a under half a day.

This year’s October 1st count is now complete and certified by the State. We were able to work out all the problems with the new systems that the State is using and have an accurate count.

On December 21st the technology department will be giving staff trainings on Google Classroom, Synergy Assessments and Chromebooks. We have started to make guides for the staff to have for when we are giving the trainings so that they can make notes and have instructions on how to use specific items when they are back in their buildings. In March we will be giving the Google Classroom training to the multi district staff workshop day as well.

Things are going well this year, and part of this is due to the excellent technology staff we have this year, and part is also due to the efforts of the rest of the staff who have been embracing new ideas and trying new techniques in the classroom using the technology that we provide to them, while also looking to the future.