Technology Report

Technology Manager June Board Meeting

April 27th, 2021

In the last 30 days we have had fifty-seven help desk tickets opened, and we have closed one fifty-six. We still have five help desk tickets open. Tickets have been solved in less than half a day since they are opened on average. The tickets do not include all the student walk-ins that happen during the day, or other staff walk-ins that may happen, or parent/student phone calls for remote learners.

Starting on April 26th the Spring testing window for NWEA opened. This spring NWEA will also be used in the State as the MEA assessment. Every week I meet with the State to go over the changes that we will need to implement for the NWEA assessment.

For grades 5, 8, and third year high school students the State Science Assessment has started. This assessment, like the NWEA, will be taken on the students’ computers. The Chromebooks have already been set to have the needed software installed. The guides for the system were released on April 26th, and information was given to the staff as it was released.

Starting on June 4th, the technology team will begin collecting laptops with grades K-5. Starting Monday the 7th we will begin collecting the laptops from grades 6-11 (Grade 12 will be collected before graduation, no later than June 2nd). For remote learners we will be collecting laptops June 10th and 11th. We will go through all the laptops this summer to ensure that all labels and configurations are correct, and then ensure that all students have a laptop ready to be distributed on the first day of school next year.

Things are going as well as can be expected this year, and part of this is due to the excellent technology staff we have this year, and part is also due to the efforts of the rest of the staff who have been embracing new ideas and trying new techniques in the classroom using the technology that we provide to them, while also looking to the future.