Technology Report

Technology Manager February Board Meeting

January 28th, 2020

In the last 30 days we have had seventy-four help desk tickets opened, and we have closed seventy-three. We still have nine help desk tickets open. Tickets have been solved within about half a day since they are opened on average. The tickets do not include all the student walk ins that happen during the day, or other staff walk ins that may happen.

This month I have been working on creating Student Perception Surveys. These surveys will be given across the district to teachers’ student based on the evaluation schedule. We asked staff for input on what questions they would like to see on the surveys before we created them. We have made the surveys specific to grade levels, such as K-2, 3-5, 6-8 and 9-12. We have worked with the principals for getting them out to students in the beginning of February.

We have published an instructional website for parents on what information is in the ParentVUE portal and how they can change contact info, etc. The link for the site is: One part of ParentVUE that we have opened is the Test History. This shows their student’s test scores for MEA’s, NWEA’s and SAT’s ( if applicable ). For MEA’s we have the past 3 years, for NWEA and SAT we have the past four years. If the test information included the students performance level that is also included in what parents can see in ParentVUE. This information is also on the student portal StudentVUE for students to be able to see their test history.

Things are going well this year, and part of this is due to the excellent technology staff we have this year, and part is also due to the efforts of the rest of the staff who have been embracing new ideas and trying new techniques in the classroom using the technology that we provide to them, while also looking to the future.